FAQs

What currency are the prices do I see in the site?
All prices are in USD.

What is Afterpay, Sezzle &Quadpay? 

We want to give our customers as many options as possible to be able to purchase.That is why we offer AfterPay, Sezzle, QuadPay as options at checkout. You can Slay Now, then Pay later. It's that simple!

AfterPay,Sezzle & QuadPay,  allows you to split your order into 4 interest free installment payments that are due every two weeks. You will pay the first installment payment at the time of purchase and the remainder over six weeks. There is no credit check required.

For more information about AfterPay: www.afterpay.com

For more information about Sezzle: www.sezzle.com

For more information about Quadpay: www.quadpay.com 

For more information about Klarna:

www.Klarna.com


I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-4 days processing time for your order to ship out, average shipping times are 2-7 days.

Tracking numbers will be same days your order has been SHIPPED. If you don't have a tracking number after 4 business please email us at shopcrushb@crushboutique.net.

I am not in love with my order, can it be returned? What if there is an issue?

Crush Boutique offers Return for STORE Credit only that you can use towards a future purchase. Please, email us first with your name and order number. Merchandise can be returned within 7 days of your order delivery date. You have 7 days to decide if the item is right for you.
Please Do Not return any items unless it has been approved via the return center. 

To start a return, click here: https://www.crushboutique.net/a/returns

Customer will be responsible for all returned shipping costs.

Crush Boutique reserves the right to refuse any return if the item appears damage, worn, final sale or returned after 7th day. 

All swimwear, undergarments, intimate items, face mask, Belts, hats, accessories, All Items purchase with a gift card/store credit are final Sale.

Sale, promotions and reduced items, coupon code is Final sale with NO exchange or return policy. We do not make exceptions to this policy.

Crush Boutique will NOT EXCHANGE any item(s), at this time. 

Once your return is submitted via our online return center it will be in review. After your return is approved you will receive a follow-up email containing instructions for returning.


Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to request a return click here: https://www.crushboutique.net/a/returns.

Please Do Not return any items unless it has been approved via the return center. 

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at shopcrushb@crushboutique.net.

If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times is about 2-7 days. we do ship worldwide from different fulfillment centers based on your location.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help. Please send us an email to shopcrushb@crushboutique.net and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.