FAQs


What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 days production time for your order to ship out, average shipping times are 3-5 days.

Tracking numbers will be updated 1-2 days after your order has been SHIPPED. If you don't have a tracking number after 3 business please email us at shopcrush@crushboutique.net.

I am not in love with my order, can it be returned? What if there is an issue?

Crush Boutique offers Return for STORE Credit only. Please, email us first with your name and order number. You have 7 days to decide if the item is right for you.

To start a return, you can contact us at shopcrush@crushboutique.net Items sent back to us without first requesting a return will not be accepted. 
You can always contact us for any return questions at shopcrush@crushboutique.net.

Customer will be responsible for all returned shipping costs. Crush Boutique reserves the right to refuse any return if the item appears damage, worn, final sale or returned after 7th day. Sale and reduced items are final with NO exchange or return policy. We do not make exceptions to this policy.

Crush Boutique will NOT EXCHANGE any item(s), at this time. 

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at shopcrush@crushboutique.net. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to shopcrush@crushboutique.net and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.